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REAL ESTATE / RENTAL APPLICATION GROWTH
LJ HOOKER (REGIONAL FRANCHISE OFFICE)
Regional franchise office increasing rental tenant applications through a simplified application flow, listing remarketing, and automated inspection reminders for prospective tenants.
📌 Client Snapshot
  • Industry: Residential Real Estate
  • Model: Regional franchise office
  • Focus: Rental listings & tenant applications
  • Goal: Increase completed rental applications
  • Listings getting views but few applications
  • Application forms long and confusing
  • No remarketing for listing viewers
  • Inspection attendance inconsistent
🚧 Challenges & 🧠 Strategy
Challenges
  • Prospective tenants dropping off during application
  • Complex form discouraging completion
  • Listing visitors not retargeted
  • Missed opportunities after inspection registration
Strategy
  • Simplify rental application flow
  • Run Google Ads targeting rental-intent searches
  • Launch listing remarketing ads
  • Automate SMS/email inspection reminders
⚙️ Execution
Rental application process redesigned for simplicity

Google Ads targeting “houses for rent [suburb]” searches

Remarketing campaigns for listing viewers

Automated reminders sent to registered inspection attendees
📈 Results (5 Months)
Tenant applications: +49%
Inspection no-shows: -26%
Vacancy period: -21%
Owner satisfaction: Increased

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