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Case study Upskilled

ONLINE EDUCATION / COURSE SALES OPTIMISATION
UPSKILLED (NSW)
Online Registered Training Organisation increasing course sales through funnel restructuring, retargeting automation, and conversion-focused checkout optimisation.
📌 Organisation Snapshot
  • Industry: Online Vocational Education
  • Courses: IT, Business & Community Services
  • Delivery: Fully Online
  • Goal: Increase online course sales
  • Strong traffic volume
  • Low checkout completion
  • Competing with global platforms
  • Limited retargeting strategy
🚧 Challenges & 🧠 Strategy
Challenges
  • High drop-off at checkout
  • Global competition (MOOCs)
  • Limited nurture after cart abandon
  • Weak testimonial integration
Strategy
  • Funnel restructure (Landing → Eligibility → Payment Plan)
  • Meta + Google retargeting campaigns
  • Student testimonial video ads
  • Cart abandonment automation
⚙️ Execution
Structured conversion-focused enrolment funnel

Retargeting campaigns for warm audiences

Testimonial-driven video creatives deployed

Cart abandonment email & SMS automation implemented
📈 Results (7 Months)
Course sales: +47%
Checkout completion: +36%
CPA: -29%
Email revenue share: +21%

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